Monthly Archives: December 2011

New Year’s Resolutions…Part 1

I am the type of guy who, at this time of year, likes to look back on the year that has passed and look towards the next year to see how I can improve things and make things better, both … Continue reading →

Posted in General, Practice News | 3 Comments

Asking patient’s what they want.

We recently had some building work carried out at our house which involved builders, plumbers, electricians etc. being on site for a considerable amount of time.We have a fire in our living room which has never been quite right and … Continue reading →

Posted in Dentistry, General | 1 Comment

Ride the wave of change.

In 1999 I was lucky enough to be Chairman of the Nottingham Local Dental Committee. During my 2 years as Chairman, there was much discussion about the possible future onset of “local commissioning”.

Posted in Dentistry, General | 1 Comment

The future of CDP in dentistry, look to the past.

You may have seen from my social media outlets that I was at the ITI UK and Ireland Congress in Liverpool last week. The benefits of attending these national and international meetings are massive to anybody in clinical dentistry and … Continue reading →

Posted in Dentistry, General | Leave a comment

Who is doing who a favour?

Everywhere I look now people seem to be banging on about customer service in dentistry. It seems that we have come to this really late and only now realise that patients actually appreciate being looked after in a polite and genuine way.